FAQ

WHAT IS CLIPPING PATH?

A Photoshop clipping path is basically a tool used to draw around specific parts of an image this creates a vector shape or path, anything in the path is affected and everything outside of the path is ignored.

CAN I APPLY FOR A FREE TRIAL?

Yes, you are eligible to a free trial of up to 2 images. Just fill out this form and send it to us FREE TRIAL

HOW CAN I TRANSFER MY FILES?

You can send us your images to our server, an ID and password will be provided to you so you can access your images at anytime.

WHAT TYPE OF FILE FORMATS CAN BE EDITED?

All types of image files can be edited.

HOW SECURE ARE MY IMAGES WITH YOU?

We keep all our Images under digital lock and key, only authorized personnel have access to our images. We also maintain a highly strict client confidentiality agreement to ensure your image are safe with us.

IS YOUR FTP SERVER SECURE AND PROTECTED?

Our ftp server is encrypted and uses a login and password protocol to access. It is a Digital vault!

WHEN SHOULD I PAY?

We accept payment once the task is completed.

HOW DO I PAY YOU?

We accept payment via master card, visa card, paypal and all other major credit cards

CAN I PAY MONTHLY FOR YOUR SERVICE?

No. we are not taking monthly payments right now, but this may chhange in the near future.

WHAT ARE YOUR WORKING TIMES?

24/7 all year around.

WHAT HAPPENS IF I AM NOT SATISFIED WITH FINISHED JOB?

If you are not happy with the image provided, we will rework your images for free. However if further instructions are added on the rework their maybe an additional charge.

CAN I CANCEL MY ORDER,IS THERE A REFUND?

Yes, as we bill you at the end of the job, refunding is not a problem. However jobs that have been completed and already emailed will not be refunded.